Support

Need help with Fitis? Email us at abas0794@proton.me — we usually reply within 1–2 business days.

Frequently asked questions

How do I cancel my subscription?

On your iPhone open Settings → your name → Subscriptions → Fitis and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

I bought VIP but it isn't active

Open Profile → VIP and tap Restore purchases. Make sure you are signed in with the same Apple ID used for the purchase. If it still doesn't work, email us with your purchase receipt.

How do I request a refund?

Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

How do I delete my account?

Open Profile, scroll down and tap Delete account. This permanently deletes your account and all your data.

How do I report a user or post?

Tap the ••• menu on any post to report it or block its author. We review reports within 24 hours.

Privacy

See our Privacy Policy and Terms of Use.